1. About personalized rocks sample: How could I get a engraved stones sample?
We have to receive your payment for samples and their express delivery cost, then send samples to you. If there is a samll samples for you, we will send you sample free of charge. but the express delivery charge is for you or by freight collect.
2.About the material used for rocks: which kinds stones can you use for engraved?
The pocket stones are made from natural stones,such as river stones,rocks,semi-precious stones,marble stones,glass stones and other garden stones, any words or image can be engraved on the stones.
3.About the color and shape of iver rocks: Can I select the color or shape of my stone?
Unfortunately, you can not select the shape of your stone. the color will be ok. Since, we use natural river stone, the shapes is random. No two river stones are alike. Therefore, we can not guarantee a specific shape of stone.
4. About personalized rocks price: could I get your price list of engraved stones?
Yes, please tell us which stones you need and quantity you are interested in, then we will offer the price by e-mail.,also you can visit our download.
5. About personalized rocks shipment: what kind of shipment will you use?
We usually ship the products by sea via our shipping agent, we can ship the products to any place of the world.
6. About Sole-Distributor Of personalized rocks: what about the terms to become your sole distributor in our city, area or state, country?
If you can sell our products worth US$ 10,000 ---- 50,000 per month, you can become our sole distributor in your city or area; if you can sell our products worth US$ 50,000 or above per month, you can become our sole distributor in your state.
7. About personalized rocks custome: could we place order by customed style to produce our own brand products in your factory?
Of course you can. Welcome to do custome. What you need to do is email us the brand name or logo.
8. About Payment Terms: How we arrange payment?
Two kinds of payment:
T/T: Telegraphic Transfer (wire transfer), 50% down payment, balance upon fax of the bill of lading. or
L/C: Letter of Credit.
Bank information is available upon asking.
9. About Lead Time: How soon we can get the shipment?
We will arrange production after confirmation of the order and payment. So all stones are brand-new produced, we will take 7-15 days to arrange production, book shipping will take less than 7 days. Shipping time depend on the destination place.
10. About MOQ (Minimum Order Quantity): what is the minimum order quantity?
Usually 500pcs each styles, but not fixed.
11. About Shipping Insurance: how to arrange shipping insurance?
We can arrange shipping insurance for you.
12. About placing order: how to place an order.
Email order details to including: the type of stones,the word&imag you want to engraved on the stones,Fonts, quantity, destination port (we need it to calculate the shipping cost), selling countries , consignee's contact information including detail address and phone fax number and email address, notify party, etc.
For more details, please email us